https://www.nathanyoung.me/process-blog-451 daily 0.75 2018-02-27 https://www.nathanyoung.me/process-blog-451/2018/2/26/interactive-prototype monthly 0.5 2018-02-27 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1519702899693-5LLSR5P9WK65W4TF5D2A/20180226_193442.jpg Process Blogs - Interactive Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1519702954952-RX7GU4FQABHU8YPT6WMX/image-asset.jpeg Process Blogs - Interactive Prototype https://www.nathanyoung.me/process-blog-451/2018/2/19/behavioral-prototype-wizard-of-oz monthly 0.5 2023-11-06 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1519112978811-72PCU2R892MOMSZ35D3J/IMG_20180212_110739.jpg Process Blogs - Behavioral Prototype - Wizard of Oz https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1519113053703-17HP08HKYTT9UNUJQ7YJ/IMG_20180212_111209.jpg Process Blogs - Behavioral Prototype - Wizard of Oz https://www.nathanyoung.me/process-blog-451/2018/2/12/video-prototype monthly 0.5 2018-02-13 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1518481047131-DIZZPKSE76YF9JUWJGTH/20180212_161403.jpg Process Blogs - Video Prototype https://www.nathanyoung.me/process-blog-451/2018/2/5/yp105fic5i2m0iy2tx6n4m4j1zt9q3 monthly 0.5 2018-02-06 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517896948328-3AEXVJ2I5QQOHG5R62LZ/20180205_215839.jpg Process Blogs - 3D Printed Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517897053047-KVNJLB135QHKBTG4G4GJ/Capture3dpspoon.JPG Process Blogs - 3D Printed Prototype https://www.nathanyoung.me/process-blog-451/2018/1/29/laser-cutting-prototype monthly 0.5 2018-01-30 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291339753-L3IWF8QJBGWIITN0HI1W/20180129_211116.jpg Process Blogs - Laser-Cut Prototype Fig. 1 Sketches of the laser-cut prototype. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291486393-7ND58FG6HQH4WYP20YWY/image-asset.jpeg Process Blogs - Laser-Cut Prototype Fig. 2 First iteration of the prototype. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291562104-MEOX5BCIV3X7FR2XAZDI/Rhino.JPG Process Blogs - Laser-Cut Prototype Fig. 3 Rhino sketch of the prototype. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517290968511-2LEO0Z9OKY6XRCAUINQD/20180129_184210.jpg Process Blogs - Laser-Cut Prototype Fig. 4 Final iteration of the prototype. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291418844-L0355DVSBVRZA2MGRFH1/20180129_184322.jpg Process Blogs - Laser-Cut Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291420524-792SJP5G8Z7MBZQP5V0Q/20180129_184310.jpg Process Blogs - Laser-Cut Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291422271-J90JASCN8GZUHYDDSS2E/20180129_184252.jpg Process Blogs - Laser-Cut Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1517291424462-YPRR7PAB5OK3FSJV4Y3V/20180129_184230.jpg Process Blogs - Laser-Cut Prototype https://www.nathanyoung.me/process-blog-451/2018/1/15/model-prototype monthly 0.5 2018-01-23 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516692197574-BB8TI8A5KXPSC5T9XKJC/image-asset.jpeg Process Blogs - Model Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516692304730-SAJDZK2HS1LL5YKAMS64/image-asset.jpeg Process Blogs - Model Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516693175810-SMG7PNWR80ELQTTKXR3A/image-asset.jpeg Process Blogs - Model Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516693062367-A7XSZP891QDQLI93OERD/20180115_165052+%281%29.jpg Process Blogs - Model Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516693214205-4150XN0UJZMHJ3LGAA93/20180115_161318.jpg Process Blogs - Model Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516693150080-GE24TV22FQS1M6G7P0ZP/20180115_185101.jpg Process Blogs - Model Prototype https://www.nathanyoung.me/process-blog-451/2018/1/18/paper-prototype monthly 0.5 2018-01-23 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516684740819-N7NQ7866HGCSVTKXOYMR/1_22_18+9_09+PM+Office+Lens.jpg Process Blogs - Paper Prototype My initial sketch of To-Do for personal reference. Includes requirements and general layout. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516684851494-0PMNGIIIMMANIU1ZFP71/image-asset.jpeg Process Blogs - Paper Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516685682466-BV4NV0TWXBD96OMKKRXK/1_22_18+9_11+PM+Office+Lens+%281%29.jpg Process Blogs - Paper Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516686184432-HGYFDDMMVYA1JQ1RKGRM/20180122_213955.jpg Process Blogs - Paper Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516686167308-D6SV7E7VHNZ1R4136F9F/20180122_214011.jpg Process Blogs - Paper Prototype https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1516686198238-G4NC3BK8QGW1UYQGVYWO/20180122_214030.jpg Process Blogs - Paper Prototype https://www.nathanyoung.me/splunk-projects-1 daily 0.75 2023-11-06 https://www.nathanyoung.me/home-pursuit daily 1.0 2026-03-25 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/ae510c8c-5473-4986-8a67-e8827fda6bbc/NY-Profile-BW.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701257539479-UOT3Z4IHDINJSZPDNV0R/Screenshot+2023-11-29+at+3.32.08+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1700556309363-KVDVIOETHJSNV9IFI39A/Screenshot+2023-11-21+at+12.07.53+AM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1700556388448-7W2EL4RZKUF2UOPVONTO/Screenshot+2023-11-21+at+1.47.02+AM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701090877270-AGVVT6JHUXEE5VO7MZKH/Screenshot+2023-11-27+at+5.14.09+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/e6be0ab3-7c30-4661-928e-30c4d6c64c7a/NathanYoung-CV-Jan26.jpg Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nathanyoung.me/articles daily 0.75 2025-10-14 https://www.nathanyoung.me/home-1 daily 0.75 2023-11-07 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/23b96581-576c-47ff-839d-986605ffac17/Screen+Shot+2023-01-20+at+3.59.52+PM.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/ab8dfa13-485a-4615-8acf-7a2e0b47c992/headshot.jpg Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699005785251-EACSF6UJFYCYYGL6JZJF/Screenshot+2023-11-02+at+3.42.49+PM.png Home Click to view project. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699005818799-B3M2GXG9DN4Y19FAGLA7/Screenshot+2023-11-02+at+3.43.33+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699005840294-O5EEUJQQSE9BYE4P1KAI/Screenshot+2023-11-02+at+12.52.16+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699005849727-N7SHKCNII8K907BYD1W6/Screenshot+2023-11-02+at+1.06.04+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/464f9219-35be-4828-a491-a3ec5821d415/Nathan-Young-Resume-Oct23.png Home - Make it stand out My Resumé - 2023 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699277103803-BYAHG1BQK12ZDIHLZ7T9/Screenshot+2023-11-06+at+5.09.09+PM.png Home https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699277399294-49XMFSJY0S3XXL5WVU7U/Screenshot+2023-11-02+at+3.42.57+PM.png Home https://www.nathanyoung.me/personas daily 0.75 2018-01-14 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1487218155034-OGU22J1RZIWFW6QTH03J/cap+hill+station+sketch.jpg Personas https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1487217789921-WTZA60WTDCLQNFEOVG1P/rider+notes.jpg Personas https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1487218313955-TDLCY2UDAFCWHC6GOH6L/image-asset.png Personas https://www.nathanyoung.me/about daily 0.75 2024-01-19 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701119725865-UTQNCDASY0FQMTCKM6O9/ae0da9e7-4fba-4cb3-89ca-e556fed3df31.jpg About Me - Family My family means the world to me and will always be my priority. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701119723454-496VJ5P1U04IT4E3P3NH/IMG_6315.JPG About Me - Chelsea FC Since I was 7 years old, I’ve been a fan of Chelsea. To this day, I don’t miss a single game - even if that means waking up at 4am. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701119998132-JWIJ48CFOPEND8MIPWQX/mtg.jpg About Me - Board games Board games are a way to bring friends & family together in friendly competition. From classic games like Catan to the nerdiest games like Magic: The Gathering, I love them all. Ask me about my board game collection! I have plenty of recommendations to share. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701120020651-3JUPQ0DTKIWYERH0OGB7/Screenshot+2023-11-28+at+1.17.59+AM.png About Me - Video games Since I was 12, I’ve been playing games and making content. Please don’t ask to see my middle school montages... Video games keep me in touch with friends and family from afar, and are an amazing form of craftmanship. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701121500954-OB8X1TDZ28VJU4AS3PNL/friends.jpg About Me - Friends My friends make my world go ‘round. There’s nothing better than sharing the things I love with the people I love. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701201715674-GD04753S8JFG7ITOS9CJ/ski.jpg About Me - Ski I love to ski. Taking a weekend trip to the mountains is nostalgic and therapeutic. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701120326924-C04HEJRNKN1NHQMI1S5W/IMG_20181209_200007.jpg About Me - Travel via football Everywhere I travel, I try to visit a local football (soccer) game. It’s a great way to experience the local culture & meet new people. This is me at the Bernabéu for the Copa Libertadores final in Madrid. ¡Vamo River! https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701121905351-6ETR7ARX7QY88SK7U54K/spike.jpg About Me - Fringe sports For whatever reason, I especially love fringe sports. Spike ball, disc golf, padel, pickle ball… Name one, and I’ll love it. If I don’t already love it, then please challenge me to a game! I enjoy being active and competing with friends. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1701201933280-52HE41DMXG3VFHCD5WTZ/cooking.jpg About Me - cooking I’ve always been inspired by my mom’s cooking. To this day, I refuse to eat spaghetti at a restaurant - her spaghetti is just that good. One day, I hope my cooking is half as good as hers! https://www.nathanyoung.me/work daily 0.75 2023-12-20 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/30284d47-5f5f-4718-8acf-37d4d693b998/Screenshot+2023-11-29+at+3.32.08+PM.png Projects - Make it stand out Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1700510988575-E2P7GAKGUJSWFNPBBUC5/Screenshot+2023-11-21+at+12.07.53+AM.png Projects - Make it stand out Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/d3d6f54b-99a3-4189-858a-f81c72674028/Screenshot+2023-11-21+at+1.47.02+AM.png Projects - Coming soon! Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/7a396340-ca60-4865-93a8-4e37ce395243/Screenshot+2023-11-27+at+5.14.09+PM.png Projects - Coming soon! Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/dc385fb8-28d0-48d8-bbbb-a1164587eb66/Screenshot+2023-12-20+at+4.58.43+PM.png Projects - Coming soon! Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/ab66ae0c-ca25-404c-80e8-31d4715609b5/Screenshot+2023-12-20+at+5.02.09+PM.png Projects - Make it stand out Click to view project https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/b589b0e4-72b6-4eaf-bd52-636fe33d7853/baseline-titleslide.jpg Projects - Coming soon! Coming soon! https://www.nathanyoung.me/attach-o11y daily 0.75 2025-10-21 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698668874616-DVIC1ED9MB8CQ9M6YTUK/Screenshot+2023-10-30+at+4.25.09+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698668933879-CISX754MQ7WYYS6O8H4C/Screenshot+2023-10-30+at+4.28.37+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698843479810-KPW2B8R83L7ISW8G0EBB/Screenshot+2023-11-01+at+4.55.24+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698843479812-SZ0LAXAC741BF4X5K8U7/Screenshot+2023-11-01+at+4.55.33+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698843481019-5W8TU73XSP06JCXYPCWF/Screenshot+2023-11-01+at+4.56.00+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698669259002-4QMP83NJKWYYGUJMS9DI/Screenshot+2023-10-30+at+4.26.05+PM.png Attaching Observability https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/12910a82-54e7-4605-9814-6322fa01fd4f/Screenshot+2023-10-30+at+2.41.07+PM.png Attaching Observability - Make it stand out Participant list with redacted PII. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/6cc6eb94-a1a0-46e3-b13a-0714c28f18c4/Screenshot+2023-10-30+at+3.25.31+PM.png Attaching Observability - Make it stand out A screenshot from an interview with a user just before beginning the JTBD exercise. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/a53c10de-f93c-481d-b92e-051f2647488d/Screenshot+2023-08-09+at+12.02.24+PM.png Attaching Observability - Make it stand out For one workstream, I worked with a designer to translate the research findings into 4 problem areas with accompanying “How might we” statements. We brainstormed ideas for each HMW statement, discussed, then voted on ideas based on quality and feasibility. Cross-functional and cross-product attendees included PM, Design, Engineer, Architects, and Customer Success. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/032dd998-3a9d-4e14-97b6-a4dec81b4bd3/Screenshot+2023-10-30+at+2.23.30+PM.png Attaching Observability - Make it stand out Framework created by me, but designed/stylized by my design partner Samo Drole. Higher fidelity frameworks give clarity and credibility to the message they communicate. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/80ca48ea-ee70-49f9-9bed-f16947567501/Screenshot+2023-10-30+at+2.38.58+PM.png Attaching Observability - Make it stand out Hard to swallow pills: research readouts are known to bore audiences. Memes are a great way to grab the audience’s attention & helps make recommendations more memorable. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/c7b06710-d558-4958-9469-6fb50d48dd08/attach-gif.gif Attaching Observability - Make it stand out A design prototype that was directly inspired by the user research recommendations. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/3b256830-42d9-4d42-aaec-9998d4a564b5/Screenshot+2023-10-30+at+2.51.37+PM.png Attaching Observability - Make it stand out I am once again asking you to use memes. Memes are a great way to grab the audience’s attention & helps make recommendations more memorable. https://www.nathanyoung.me/data-nav daily 0.75 2025-10-21 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698757114535-27RKVEH4I5YZ1IOJM1ZW/Screenshot+2023-10-31+at+4.56.18+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845464144-C0SE8TWOQN1J9LMEYUGB/Initial-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698757117939-MLZJ0MCQV6GGQX36ZKEE/Screenshot+2023-10-31+at+4.56.55+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698757120242-KOWJZA09FREN7CENSNQV/Screenshot+2023-10-31+at+4.57.12+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845477354-ECY143AE1476O2WAV11O/2Qs-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698757125509-U5AZZOSMB0VZGOXXF70C/Screenshot+2023-10-31+at+4.57.42+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845488365-5SYJOLVDRBN6JM43C4NC/HeuristicOutcome-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698757129149-T4TBOD1H0ADZ6JV9J8JR/Screenshot+2023-10-31+at+4.57.59+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845500738-NB434UTBAYFDXW0916S1/Design-Evolution-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698749653282-K9EBZ317BSCMUO400J0P/Screen%2BShot%2B2023-01-06%2Bat%2B4.04.29%2BPM.jpg Data Navigation Concept Exploration - Infrastructure Monitoring User Flow A user flow map for Splunk Observability Infrastructure Monitoring, co-created with input from designers and PMs who worked on the Infrastructure Monitoring product. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698749640867-0B8AK5KA9WI6H1F56JR5/Screen%2BShot%2B2023-01-06%2Bat%2B4.03.27%2BPM.jpg Data Navigation Concept Exploration - APM User Flow https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698749593376-N5F01AOORO9WYRVBNEXH/Screen+Shot+2023-01-06+at+4.03.39+PM.png Data Navigation Concept Exploration - RUM User Flow https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698749611176-YK4XL3CKJ5H7X8UTEJS2/Screen+Shot+2023-01-06+at+4.04.41+PM.png Data Navigation Concept Exploration - Log Observer User Flow https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698755053444-VNIJ5ZGBNFYYT5IKJNL5/Screenshot+2023-10-31+at+4.21.08+PM.png Data Navigation Concept Exploration - Project Update Deck A slide from a project update we delivered to the Observability Design team. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698750230379-NXGLCCSBK1345BDSTZQF/Screen+Shot+2023-01-06+at+3.41.18+PM.png Data Navigation Concept Exploration - Finding Common Themes We mapped similar ideas to find common themes. We then voted on which ideas/groups we thought were most compelling. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698750223367-5H4TX26K1A6FJBW7S7UT/Screen+Shot+2023-01-06+at+3.40.48+PM.png Data Navigation Concept Exploration - Opportunity Alignment To begin the workshop, Alexandra and I shared some opportunity areas with the group to discuss, get feedback, and identify missed opportunities. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698750220904-FVRXMGGNSDFBZC8KW9FK/Screen+Shot+2023-01-06+at+3.40.39+PM.png Data Navigation Concept Exploration - Problem Space Alignment To begin the workshop, we spent 10 minutes reviewing and discussing the problem space to make sure everyone was on the same page. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698754961473-ARV85EQ1LLB3BOJSG6ED/Screenshot+2023-10-31+at+4.21.18+PM.png Data Navigation Concept Exploration - Project Update Deck A slide from a project update we delivered to the Observability Design team. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698753732314-ABVVI9NFZ0V9I2H80ZVX/Screenshot+2023-10-31+at+4.02.01+PM.png Data Navigation Concept Exploration - Heuristic Rubrik Based on the project goals from our PRD, and the pain points we were aware of in the current product experience, we developed a set of heuristics to use when evaluating each design concept. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698750699060-NOMP717VSHZRTOADFBBJ/Screenshot+2023-10-31+at+3.11.27+PM.png Data Navigation Concept Exploration - Sketch A design concept I sketched, inspired by an idea from the brainstorming exercise. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845561855-WQPIDSCCD14LXTHDXTHP/Design1-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845563055-VKB3DFTP6G43EOD3Q8SV/Design3-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845563346-GH2DUDDXK25OKLWFOAT4/Design4-0-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845564070-93BOSK57MQR77SLFC72S/Design4-1-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845562063-W9PX8454NAVRZKMTKC10/Design2-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845565036-ZDWB5LGPEF17DWBHXIP1/Design5-redated.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/e3f4359b-65e0-41e8-869a-79dcb6edb8f0/Screen+Shot+2023-01-11+at+11.38.51+AM.png Data Navigation Concept Exploration - Make it stand out Screenshot of a Reduct video board that I created. Video boards allow you to highlight sessions, group clips, take notes, and easily create highlight reels. Video clips are the most effective way to bring stakeholders closer to the research findings. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845664414-NOU7MYKN70Y4IMQSIEVC/pivot-tooltip-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845650575-ATZQYGYXSMSC9HRCURCH/New+Pivot+Tooltip+-+redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845672921-3AYLRF8YD4SSIUP87MAM/3-way-pivot-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698755518701-CG347HQH08ZPIQ1AM7VQ/Screenshot+2023-10-31+at+4.31.24+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698755518715-KUNP8ERC1UHYVHQLK03I/Screenshot+2023-10-31+at+4.31.32+PM.png Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845744208-NX2KHIMSO64HCKRB650B/Design-Evolution-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845752823-SPWEVSO8J7R8486MMY7O/RelatedContent20-redacted.jpeg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845756805-T63LMP9DWJSMFUBS5HPK/ActionMenu-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698845760681-J3ORYJJGKK38XQJIW20J/Anomalyfinder-redacted.jpg Data Navigation Concept Exploration https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1700561377445-2ZN80B0AH3IO9QMGKBMN/Topbar-redacted.jpg Data Navigation Concept Exploration https://www.nathanyoung.me/maxdiff-survey daily 0.75 2024-01-04 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/c7e4de6b-c202-454f-ac1d-1c8bfde3cf99/Screenshot+2023-04-28+at+2.29.37+PM.jpg MaxDiff Survey - Make it stand out Blurred to protect survey results. (TURF Analysis: The TURF Analysis chart helps determine what combination of capabilities would “reach” the largest audience. For example, from the above chart we could conclude that if we were to build the 5 features in option 1, we would “reach” 88.5% of our user base. If we built the 3 features in option 2, we would “reach” 51.3% of our user base. “Reach” is defined as the % of users for which we would build at least one of their top 2 most important features.) Learn more about TURF Analysis. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/d63f244f-1040-4c3f-bb8a-e454283b9b80/Screenshot+2023-11-01+at+3.50.40+PM.png MaxDiff Survey - Make it stand out A screenshot of the MaxDiff Survey on Qualtrics. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/d40781ce-ba1a-459e-b20e-51801f16fd7f/Screenshot+2023-11-01+at+2.47.14+PM.png MaxDiff Survey - Make it stand out Screenshot of a highlight reel of participants taking the survey while “thinking out loud.” Created with UserTesting. https://www.nathanyoung.me/essential-usability-lab daily 0.75 2025-09-24 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/66ce1101-111a-49e4-b69c-4e9513e7e87d/Screenshot+2023-11-02+at+5.25.34+PM.png Essential Usability Lab - Make it stand out A usability session from my bootstrapped Usability Lab within Playground Global, testing a Wizard of Oz prototype of a smartphone in stealth development. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/f5535e85-2231-4128-acea-be7b30a6a0ed/Screenshot+2023-11-02+at+4.43.05+PM.png Essential Usability Lab - Make it stand out Screenshot from a usability testing session with Gem (notice the unique form factor). https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/ae6f5c8b-0541-4119-9344-f2ea80b20072/Screenshot+2023-11-02+at+4.50.39+PM.png Essential Usability Lab - Make it stand out Screenshot of a usability readout, communicating how information density negatively affected users’ ability to complete basic IoT tasks. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/eba4cab6-8eef-4598-a88a-ccf82f3477cc/Screenshot+2023-11-02+at+5.05.00+PM.png Essential Usability Lab - Make it stand out Screenshot of a presentation slide on the usability of Hato’s notification center https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/d9cf3db6-e771-47bd-8ace-30d862e3cb52/Screenshot+2023-11-02+at+5.11.17+PM.png Essential Usability Lab - Make it stand out Screenshot of a highlight reel I created to showcase the usability issues of Gem’s text entry. https://www.nathanyoung.me/starting-my-own-company daily 0.75 2025-09-25 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273535084-MTKI4T953ABRCZ1QFMLK/Screenshot+2023-11-06+at+4.23.51+PM.png Meeting Culture - V4 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273668908-6UWXK435C84NLA6KAEQI/Screenshot%2B2023-11-06%2Bat%2B4.24.29%2BPM.jpg Meeting Culture - V3 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273608837-PBG0SCGGBMDIGD2N627H/Screenshot+2023-11-06+at+4.26.36+PM.png Meeting Culture - V3 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273536250-PYLVDMIH2X4JEG95B9UP/Screenshot+2023-11-06+at+4.25.03+PM.png Meeting Culture - V2 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273529294-I8F2VFP0VUHRD3A5JWS1/Screenshot+2023-11-06+at+4.23.17+PM.png Meeting Culture - V1 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699272810551-FM2BATQNAUVBGCO3271P/Hi-fi-GIF.gif Meeting Culture - 4th iteration - MVP webapp high-fidelity My explorations into high-fidelity designs incorporated more of our brand identity and playful animations. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699272292688-EVUY7S14I4VR7LRKKHSQ/Corta-Progressivedisclose-GIF.gif Meeting Culture - 3rd Iteration - webapp MVP version For this version, I focused on progressive disclosure and positive friction do encourage users to take their time when building a meeting. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699272944320-U9UAUTOQ1JHQ7QTF45UH/progressivedisclose-endflow.gif Meeting Culture - 3rd Iteration - webapp MVP version https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699272421818-MY2NQ7INGHOG96DW7AUV/Toolbar-light-GIF.gif Meeting Culture - 2nd iteration - toolbar version I aimed to make Corta accessible from anywhere. Users could use the Corta toolbar to view upcoming meetings and review the context needed to come prepared to each meeting. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273089975-7KKWB4VMC0DEX154SPTN/ToolbarV1-GIF.gif Meeting Culture - 1st iteration - toolbar version https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/2695589c-b9b2-4468-ae7e-970ce6d153be/Screenshot+2023-11-03+at+12.51.14+PM.jpg Meeting Culture - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/8b8296c9-7157-4c2e-8b00-26d552d61f96/Screenshot+2023-11-06+at+4.33.17+PM.png Meeting Culture - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699273089975-7KKWB4VMC0DEX154SPTN/ToolbarV1-GIF.gif Meeting Culture - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/7a6d194a-d3c5-4d04-b891-6897852d6d91/Screenshot+2023-11-06+at+4.31.25+PM.png Meeting Culture - Make it stand out Job Map depicting the end-to-end product. https://www.nathanyoung.me/gdi-service-mapping-1 daily 0.75 2023-11-27 https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698927173797-292BJCKAQ5MYEDBYUJN5/Screenshot+2023-11-02+at+4.12.34+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698924506079-JGOX2HSBQ0YHIOD0E5OD/Screen%252BShot%252B2022-08-10%252Bat%252B12.09.42%252BPM.jpg GDI Service Mapping - Service Map Process Example service map outputs from individual SME interviews. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698924093269-WFM76E7Q6ZDY5HU91ZR6/Screen+Shot+2022-08-10+at+12.10.14+PM.png GDI Service Mapping - Finalized Service Map The final service map generated as an aggregate and compilation of each individual service map interview. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699623584115-NSQWQKK2UGZCKYWSDYTU/Screenshot+2023-11-10+at+5.38.46+PM.png GDI Service Mapping - Mindsets An example of how the User Mindset framework developed for this project was adopted by other product teams. These are product-specific mindsets I created during another project. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698924069990-XNWPNYN4IXHPPWAETHGC/Screenshot+2023-11-02+at+3.18.35+PM.png GDI Service Mapping - Pain Point Details Details behind some of the pain points identified during the 4th stage of the Data Ingest journey. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/a5705b8f-fbf7-4c92-94e9-f4b702858003/Screenshot+2023-11-02+at+1.36.41+PM.png GDI Service Mapping - Make it stand out Screenshot of survey results. Our GDI Participant Pool was diverse, allowing us to evaluate our resulting solution with a wide variety of Splunk admins. This database served the GDI team for 12+ months, even after I had moved to another team. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698918590486-91QS512OILYGVBE2SIWI/Screenshot+2023-11-02+at+1.45.40+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698918592183-1EX4O9VL82R2XDJ9CP7V/Screenshot+2023-11-02+at+1.47.32+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1699996158067-OQGJFU2YKF4K5A564XZ0/Screenshot+2023-11-10+at+5.38.46+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698918592696-EE7AJEY1OZCWJ7O0GT88/Screenshot+2023-11-02+at+1.47.41+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698918590913-YGCIR5XOP4Z3Z3MKUF67/Screenshot+2023-11-02+at+1.47.17+PM.png GDI Service Mapping https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/dd5c5603-6fd6-490b-a545-87f611beb530/Screen+Shot+2022-08-10+at+12.06.14+PM.png GDI Service Mapping - Make it stand out An example of one participant’s service map output. The top half includes Splunk’s backend services, while the lower half includes the users’ goals, tasks, and pain points. Green boxes included ideas / best practice based on the expert’s knowledge. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698919357435-NUQB13F3F0NPGQDPQYV4/Screen+Shot+2022-08-10+at+12.12.24+PM.png GDI Service Mapping - Final user journey with "happy path" https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698919353439-GDKUYWQQC653XB1XXU1O/Screen+Shot+2022-08-10+at+12.08.06+PM.png GDI Service Mapping - Service Map output https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698919343688-XEJQ0ZOYCQCGZ61Y0RE3/Screen+Shot+2022-08-10+at+12.09.01+PM.png GDI Service Mapping - Service map output from one participant (lower half only) https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698919347985-59IYF2Z83W81MM8PM51R/Screen+Shot+2022-08-10+at+12.11.03+PM.png GDI Service Mapping - Pain point map https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/1698919362439-1O6MQNBGTD868TQUZLK3/Screen+Shot+2022-08-10+at+12.05.20+PM.png GDI Service Mapping - Visualization of the process/approach to building a service map https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/3af15345-76c6-4ed1-994d-d280f3135806/Screen+Shot+2022-08-10+at+12.18.25+PM.png GDI Service Mapping - Make it stand out Screenshot of improved workflow for AWS GDI. Pain points listed at the bottom of the flow are color-coded by category, then mapped to specific points in the flow that address each pain point. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/cf9d334e-8f5d-405f-8a35-7085618c4593/Screenshot+2023-11-02+at+2.12.35+PM.png GDI Service Mapping - Make it stand out Example of usability findings for a specific step in the workflow. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/96b08ec9-5ef1-43a0-9f45-4b1a2d029496/Screenshot+2023-11-02+at+2.21.50+PM.png GDI Service Mapping - Make it stand out An example of how I apply high-level findings to specific workflow steps. https://images.squarespace-cdn.com/content/v1/588977da6a49634f598aca64/11b79b06-2c87-4538-a5f4-e65d5e7b0bbb/Screenshot+2023-11-02+at+2.52.45+PM.png GDI Service Mapping - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nathanyoung.me/new-page-1 daily 0.75 2023-11-09